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You are here: Home / Tips / MS Office / How to set default email account in Outlook 2013 and Outlook 2010

How to set default email account in Outlook 2013 and Outlook 2010

December 14, 2014 By Ravi Shankar Leave a Comment

When you have multiple email accounts configured in Outlook 2010 and you want to set a default email account then you can use Account Settings to specify the default mail account. This is quite useful when you want have a specific account to be default while composing a new email message. Listed below are the steps to specify default email account in Outlook 2013 and Outlook 2010

Step 1: Click File menu then select Info from the menu list

Step 2: In the Info screen select Account Settings

Outlook 2013 and Outlook 2010 Info Screen

Account Settings in Outlook 2013 and Outlook 2010

Step 3: Then navigate to Email tab in Account Settings window.

Email accounts in Outlook 2013 and Outlook 2010

Step 4: Now select the Account which needs to the default email account and click on the Set as Default link. This link will be enabled only after selecting an email account and which is not already set as default.

Set as Default email account in Outlook 2013 and Outlook 2010

Also See: Change message format in Outlook 2007, 2010, 2013 and Outlook 2011 for Mac

Filed Under: MS Office, Outlook 2010, Outlook 2013 Tagged With: Account Settings, Default email account, Outlook

Reader Interactions

Comments

  1. jp says

    August 9, 2011 at 11:46 pm

    did nt work

    Reply
  2. greg says

    September 16, 2011 at 7:56 pm

    doesn’t work – was quite simple in 2003 – would talk to microsoft but after 4 hours on the phone (range of drop outs/transfers etc) i was advised they are now closed for the weekend….McDonalds should close on weekends and after hours would suit their employees a lot better

    Reply
  3. Adrian says

    September 27, 2011 at 1:09 am

    Yep…. Doesn’t work, if you have both inboxes set on your favourites and you have one selected and you click new it will email via that account. FAIL…….

    Reply
  4. Mon says

    October 5, 2011 at 6:38 am

    At first it wouldn’t default to my other account but I kept clicking it and after a few more times, voila, it worked. Hope it keeps working. Thanks

    Reply
  5. Elaine says

    February 6, 2012 at 10:59 am

    Doesn’t work like it is described in this blog. You should first try it and test it for sure before posting so people don’t waste time. Thanks anyway.

    Reply
  6. ilma says

    May 11, 2012 at 2:37 pm

    I have 3 email accounts defined in Outlook 2010 (on a 64-bit Win7 Pro laptop). 1 is my work exchange account and the other 2 are private POP/SMTP accounts. Even though the Exchange account is set as the default, when I click on ‘New’ to create an email, it has set one of the POP accounts as the ‘From’ account! Why is this, and how can I make sure the Exchange account is the default ‘From’?

    Reply
  7. Richard Hughes says

    May 14, 2012 at 2:20 am

    I am having the same problem ilma. You change the default but new mail always shows another account.

    Reply
  8. Robert Brunson says

    July 23, 2012 at 10:22 pm

    Clicking the “Set as default” button didn’t work for me, either; however, I did discover that the first email address in the list becomes the default. So, just select the email address you want for the default send-address and use the up and down arrows to move it to the top of the list. You will see that the “Select as default” checkmark stays on whatever address is listed first.

    Reply
  9. Tobi says

    July 30, 2012 at 5:30 pm

    It actually works fine, if you know a special thing about Outlook: if a mail-account is selected, it takes this mail-account and not the default-account.

    So if you have 2 addresses A and B and choose A as your default mail-address – When you’re inside the Inbox of B and click “New E-Mail”, it will use B and not A!

    Reply
  10. Jan says

    September 20, 2012 at 2:58 pm

    Same here. When using exchange the from field is empty one has only one email account, but multiple mailboxes.. How to set it to a default mailbox??

    Reply
  11. Pero says

    October 19, 2012 at 5:00 pm

    It works:
    It depends on what is selected when you click “New email”.
    If your selection is inbox (or any other folder) of one account, new email will be sent from that account. When you change to another account, and click “New email” it will be sent through that account.

    e.g. if you are looking at emails of a hotmail account, when you click New email, it will by default be sent through hotmail account. If you are looking at emails of gmail (or any other account), when you click New email, it will by default be sent through gmail (or that other) account.

    Reply
  12. PhantomTramp says

    November 8, 2012 at 1:24 am

    http://www.slipstick.com/outlook/2010/multiple-accounts-and-the-default-account/#sp1

    Gives a registy edit to fix this issue. If you are squeamish about editing the registry, they also have an merge file.

    Worked for me, your milage may vary…

    The Tramp

    Reply
  13. marshal says

    December 27, 2012 at 4:46 pm

    I have configured 3 mail accounts in my outlook & get confused how to set default email account of my office mail. Above steps are helpful to set y office email as default email account. Thanks for sharing it.

    Reply
  14. Sarunas says

    January 8, 2014 at 11:05 pm

    Use the arrows up down. When after it account goes up it automatically becomes default.

    Reply
    • Ravi Shankar says

      January 9, 2014 at 5:16 pm

      Thanks for your help.

      Reply
  15. Patrick says

    February 8, 2014 at 6:17 am

    Outlook 10: set ‘default’ .. opened new email – asks me to ‘choose and addres’…no automatic set to default – suggestions????

    Reply
  16. Peter Higgins says

    August 23, 2015 at 4:48 pm

    I can delete the old email account, but the mail file associated with it is still the default and not the new email account. Set as default is greyed out. So it isn’t an option.

    Reply

Trackbacks

  1. How to remove the default mail client check in Thunderbird says:
    November 24, 2010 at 8:40 am

    […] Thunderbird provides option to turn off the default mail client check. This can be done using the Thunderbird […]

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